One system built for pet shops — not three tools bolted together
Pawfora was designed around how a pet shop actually runs: grooming on the calendar, retail at the till, and the same pets and clients standing behind both. These are the traits that shape every screen.
- Built for pet shops, not adapted from a generic booking tool
- Grooming and retail share one customer, one pet record and one till
- Cloud software: nothing to install, nothing to upgrade by hand
Nine traits that shape every screen
Not a feature list — the decisions underneath it. Each one is the reason a screen looks the way it does.
Built for pet shops
Not a generic booking tool with a pet field bolted on. Breeds, vaccines, coat notes, weight history and grooming cycles are first-class, because that is the actual job.
Grooming and retail, one system
Appointments and the till read the same customer and the same pet. A shampoo sold at pickup lands on the visit it belongs to, with no second system to reconcile against later — and one price covers as many staff as you like, no per-seat fees.
One record, everywhere
Enter a pet once. Bookings, checkout, reminders, reports and the client portal all read that single record, so nobody retypes the same dog into a second system.
Staff scheduling + commission
Schedule shifts, availability and time off, and the calendar only books who is actually on. Pick a date range and every groomer's commission and tips settle in one click — no pay run to build.
Report cards & pre-check
Customise the pre-check list — add, remove or rename checks and choose what each one can flag — then file a signed health check before the groom and a photo report card after, every pet, every visit. Owners get it by email or portal, so disputes stay rare and trust grows.
A login for every role
Front desk, groomer and manager each get their own access. People see the screens their job needs, and every change stays attributable to whoever actually made it.
Automations that run themselves
Vaccine and grooming-cycle reminders, win-back coupons and loyalty points fire on their own schedule. The follow-up happens whether or not anyone remembered to chase it.
Reports across the whole shop
Revenue, retail margin, stock and staff performance come out of one dataset, so the day's figures agree with each other without a spreadsheet sitting in between.
Your brand, your data
Your own booking site on your shop address, in the language you choose. Export your client and pet records whenever you want — they belong to your shop, not to us.
Why the grooming-only apps leave you short
Most pet-shop software stops at the diary. The moment you also sell a bag of food, the day stops adding up.
Booking-only app
- Appointments run well; retail runs on a till or a notebook
- No pet history beyond whatever is typed in the booking note
- Stock is a separate world that never meets the calendar
- End-of-day figures need a spreadsheet to reconcile
Two separate systems
- Every client and pet exists twice, and slowly drifts apart
- Stock never learns what today's appointments sold
- Two bills, two logins, two sets of numbers to trust
- Reminders miss whatever happened on the other side
Pawfora
- Grooming and retail share one calendar, one till and one customer
- A pet's grooms, purchases and reminders sit on the same record
- Stock moves the moment a retail line is sold at checkout
- One set of figures at the end of the day, already reconciled
- Staff scheduling and commission settle in the same place
- Unlimited staff — no per-seat fees, one price per store
Every shop speaks its customers’ language
Run your storefront, booking page and client portal in any of these languages — every label, email and receipt follows automatically.
Prefer a language we don’t list? Tell us — the picker grows with demand.
Common questions about how Pawfora works
Is Pawfora only for grooming salons?
Do I have to use the retail side?
What makes it different from a booking-only app?
Can I run more than one location?
Is there anything to install?
What happens to my data if I leave?
Run the whole shop on one system.
Grooming appointments, retail checkout, stock, staff and the numbers behind them — one calendar, one customer record, one login.
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